MusicMaster help


Welcome to the MusicMaster help page. Here you will find the most important links. Select the product you need help with.

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SwissMediaPartners Support

IT Services


SwissMediaPartners AG is specialized in the planning, implementation and support of simple or complex IT systems in media companies.

We work on transmission and splitting systems for radio and television stations, as well as on agency systems, e-mail systems and multimedia networks.

Process and project management


Project and process management is one of the areas of expertise of SwissMediaPartners AG. We analyze and optimize existing transmission systems and/or define new ones.

We combine the skills of our employees with innovative technologies and make it a point of honour to offer simple and clear solutions.

We plan and carry out demanding projects in the media sector, such as

  • Managing the transition to new IT systems and networks
  • Project control and time management

TRAINING AND COACHING


SwissMediaPartners AG attaches great importance to the training, coaching and support of your employees in their daily tasks.

We focus, among other things, on training in automation systems and music programming for radio and television stations. We support you in the development and implementation of new workflows, as well as in the migration to them.

We also focus on the support of employees with internal company procedures.

Contact


Office Fribourg

SwissMediaPartners AG
Avenue de Tivoli 3
1700 Fribourg
Switzerland

Tel: +41 31 511 32 32

Google Maps

hello@swissmediapartners.ch


Office Bern

SwissMediaPartners AG
Schanzenstrasse 4a
3008 Bern
Switzerland

Tel: +41 31 511 32 32

Google Maps

hello@swissmediapartners.ch


Office Lausanne

SwissMediaPartners AG
Voie du Chariot 3
1003 Lausanne
Switzerland

Tel: +41 21 691 22 32

Google Maps


Office Zurich

SwissMediaPartners AG
Leutschenbachstrasse 95
8050 Zurich
Switzerland

Tel.: +41 43 216 17 57

Google Maps

Enterprise


SwissMediaPartners AG is the competence center for media and communication. We combine all relevant services for media and communication companies under one roof. SwissMediaPartners AG is independent and the only IT service provider in Switzerland that works exclusively for media companies and is active in various projects both nationally and internationally.

SwissMediaPartners AG is an owner-managed stock corporation with its registered office in Bern.

Company

Managed Networking


The most important thing in today’s corporate IT is a secure, stable and flexible network. This ensures that employees can work and communicate efficiently and that company processes function smoothly and without interruption.

Whether BYOD (Bring Your Own Device), complex bandwidth management or multimedia networks: Our managed networking solutions meet all the requirements that a modern company needs.

  • Wireless and Guest Access
  • Client access cable networks
  • Security and VPN access
  • Routing and firewall solutions

No more capital investment, you only pay for what you need in a rental model.

From CHF 78.– / Month

Managed Radio


Would you like to launch a radio channel (e.g. DAB+ or web streaming) quickly, affordably and without major investment?
With the Managed Radio solution from SwissMediaPartners AG, in collaboration with our partner deliver.media, you can easily open an additional channel in MusicMaster.
We take care of the following services:

  • Installation of the interfaces and connection to our data center in Lucerne
  • Operation and monitoring of the web channels
  • Delivery of the links to the stream, including the display of the titles

Together with one of our partners we also offer streaming packages.

Monthly Fee: CHF 148.– 1 / € 148.– 2

Included in the package are:

  • MusicMaster license for web channels
  • Connector to the deliver.media cloud
  • Software for broadcasting from our data center
  • Audio processing
  • Direct encoding, including display of the track on your Icecast server or streaming provider
  • 24/7 monitoring and automatic recovery
  • Daily data backup

Possible options:

  • Advanced audio processing (e.g. Axia, Orban)
  • Compliance registration (e.g. OFCOM registration)
  • Advanced Service Level Agreements (SLA) with guaranteed response time
  • Streaming package
  • Management of radio broadcasting in retail outlets (also for Apple TV, Sonos)

Prerequisites:

  • MusicMaster basic license
  • Possibility to pre-listen to audio files (compatible with all common broadcast systems)
  • Internet access

General conditions:
The service is set up on an “as-is” basis. We propose you to test it for free during one month. After that, the contract has no minimum duration, it can be terminated or suspended at any time, by announcing it one month in advance.


  1. Switzerland (VAT à 8.1% excluded) ↩︎

  2. Other Countries (VAT excluded) ↩︎

MusicMaster Media Scheduling


The right music and especially the right scheduling, make up an essential part of a successful radio or music TV station. For many years, we have been analyzing, advising and optimizing radio stations in this area and have been committed to the optimal implementation of the MusicMaster music scheduling software.

We use MusicMaster not only for classic pop and rock stations, but also for radios with jazz or classical music. The system is so open and flexible that it can also be used to schedule TV stations.

SwissMediaPartners AG has been a MusicMaster partner since day 1 and has successfully realized over 50 implementations in Switzerland, Europe and the Middle East.

To enable our customers to use MusicMaster even better we have developed the following addons:

  • Audio Player with Waveform and BPM Integration
  • Video Player and Segmenteditor for TV stations

Our Team


We are a dynamic team with a great passion for media, communication and technology. We specialize in planning, implementation and management in media operations.

We help to connect the important dots and to present and explain the complex and complicated handling as easy as possible.

SwissMediaPartners AG - Swiss media know-how since 2001.

Michael Buholzer

Michael Buholzer
CEO and General Manager
EMBA GM SUPSI

Mathieu Habegger

Mathieu Habegger
Technical Director
MSc CS EPFL

Natascha Binggeli

Natascha Binggeli
Systems Engineer, Product specialist engine. & MusicMaster
Mediamatikerin EFZ

Matthias Brändli

Matthias Brändli
Software Engineer
MSc SC EPFL

Mael Ozelley

Mael Ozelley
Lernender Mediamatik

Nathalie Streun

Nathalie Streun
Executive Assistant

Alexandra Tonkonog

Alexandra Tonkonog
Project Manager, Scrum Master
MBA KNU

Hervé Zucchinetti

Hervé Zucchinetti
Junior Software Engineer
Informatiker EFZ

Louis Lutomski

Louis Lutomski
Software Engineer
Master en développement logiciel

System integration platform deliver.media


The media world is changing at breakneck speed. More and more systems and channels have to be networked and the digitization of workflows intensified.
In order to meet these requirements, more and more systems and interfaces are being used on the one hand, but on the other hand, financial and human resources are becoming ever smaller.

With the experience of more than 20 years of system integration, digitalization and process optimization, we have developed our own open and dynamic system integration platform. With this, almost any media and metadata system, can be networked and the integrations implemented much faster and cheaper. Due to the continuous further development of the uniform platform, media companies can integrate new systems or replace old ones as they wish.
We focus especially on process optimization and user experience.

Some examples of use of the system integration platform:

  • Dynamic interface between MusicMaster and Digasystem
  • GEMA reporting from MusicMaster to SAP
  • Automated advertising import incl. quality check TV-Master and Masterplay
  • Dynamic import of MPN into DigiMedia and MusicMaster

For more information, visit: deliver.media